Privacy Policy

Last Updated: 23 September 2026

Skinful Aesthetics (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.skinfulnorfolk.co.uk] (the “Site”), and when you utilize our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data:

• Name
• Email address
• Phone number
• Address
• Payment information (when purchasing products or services)
• Any other information you voluntarily provide to us (e.g., during consultations or through contact forms)

Derivative Data:

• IP address
• Browser type and version
• Time zone setting and location
• Browser plug-in types and versions
• Operating system and platform
• Information about your visit, including the URL clickstream to, through, and from our Site

Financial Data:

• Payment card details
• Billing address

Mobile Device Data:

• Device information (such as mobile device ID, model, and manufacturer)
• Location information (if you have given permission for location access)

2. Use of Your Information

We use the information we collect about you to:

• Provide, operate, and maintain our Site and services
• Improve, personalize, and expand our Site and services
• Understand and analyze how you use our Site and services
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes
• Process your transactions and manage your orders
• Send you emails and SMS messages
• Find and prevent fraud
• Comply with legal obligations

3. Disclosure of Your Information

We may share the information we have collected about you in certain situations, including:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.
• Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:

• Email: info@skinfulnorfolk.co.uk
• Address: St Vincent Walk, NR31 9SX
• Phone: 07306 202715

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Cookies and similar technologies

We use cookies (small files stored on your device) and similar technologies on this website. When you first visit, we ask for your consent before setting any cookies that are not strictly necessary. You can change or withdraw your consent at any time using the Cookie settings link at the bottom of every page.

Essential cookies

These are needed for the website to work and cannot be switched off. They include a cookie that remembers your cookie choices (skf_consent, kept for 6 months) and cookies used by WordPress for security and to make our booking and contact forms work.

Analytics cookies (only with your consent)

If you allow analytics cookies, we use Google Analytics (Google LLC) to understand how visitors use our website, for example which pages are visited, so we can improve it. Typical cookies: _ga, _ga_*. Information is collected in aggregate and we do not use it to identify you.

Marketing cookies (only with your consent)

If you allow marketing cookies, we use Google Ads (Google LLC) and the Meta Pixel and Conversions API (Meta Platforms Ireland Ltd), including via the PixelYourSite plugin, to measure how our adverts perform, for example whether someone who clicked an advert went on to request an appointment. Typical cookies: _gcl_au, _fbp, _fbc, pys_*. When you consent, limited technical information about these actions (such as the page, your browser and IP address) is shared with Google and Meta, who may process it outside the UK under appropriate safeguards.

If you do not consent, these analytics and marketing cookies are not set. We use Google Consent Mode, which means Google tags only send limited, cookieless signals until you give consent.

Email offers and newsletter

If you join our email list, we will use your name and email address to send you occasional offers and news from Skinful Aesthetics. We only do this with your consent, which you give by ticking the box on the sign-up form. We record when and where you signed up as evidence of your consent.

Your details are stored securely on our website and in our email service provider, MailerLite, which acts as our data processor. You can unsubscribe at any time using the link in any email or by contacting us, and we will keep your details only until you unsubscribe or ask us to delete them.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@skinfulnorfolk.co.uk
• Address: St Vincent Walk, NR31 9SX
• Phone: 07306 202715